Bsoft India Technologies Private Limited
  • Knowledge Base
  • Register
  • Login

Search Knowledge Base Articles

  • Port Management for Remote Access

    29-05-2022 1:49 PM
    Bsoft App Remote Access can operate on a local network without any changes to a company’s internet firewall. However, for remote access from outside the organization, there are some common networking configur...
  • I want to publish a shared folder. How can do it?

    29-05-2022 1:55 PM
    Publishing a shared folder as a unique application : Open the Admin Tool. Click application management in the Application tab. In the display name type in the name of the shared folder ...
  • How to install Bsoft-App Remote Access?

    29-05-2022 2:00 PM
    Run Bsoft App Setup program and then follow the installation steps : First...
  • Activate RDP NLA authentication

    29-05-2022 2:05 PM
    In RDP protocol there are 3 basic security modes: 1=RDP only, 2=SSL, 3=SSL+NLA. To activate ...
  • Is my application compatible with Bsoft-App?

    29-05-2022 2:14 PM
    If the application you wish to use with BsoftApp is already compatible with the use of Microsoft Terminal Server, than most likely it will work with BsoftApp.  The best way to know is to install a trial version of BsoftApp on the compu...
  • Can I take over a remote session by login the same user from another location?

    29-05-2022 2:34 PM
    With the Admin Tool you can prevent the opening of multiple sessions with the same user by using the "Allow only one session per user" feature.Go to your AdminTool\SESSIONS\Settings\Session Management Settings :...
  • Tips for better performance when using slow internet connections

    30-05-2022 11:25 PM
    When using remote desktop connections on a low bandwidth network, there are a couple helpful Remote Access configuration tips that can help manage the impact of slow networks. Using low color settings and no driv...
  • Disconnection of Idle Sessions

    31-05-2022 2:43 PM
    Occasionally a user might experience disconnection of an idle session. One reason this can occur is the configuration of the power settings on the client computer. One way to minimize the chances of ...
  • Can you set a redirected printer by default in the list of available printers?

    07-06-2022 9:04 PM
    The easiest way to have persistent default printer redirection is to assign the Universal Printer as the default printer. ...
  • If your computers are part of an Active Directory Domain, you can also use Group Policy to set default printers. This functionality happens outside the Bsoft Remote Access environment. Please see Microsoft technical document for more details. You can also assign a full RDP desktop to the users, then set each user a default printer manually. Then switch back to the Floating Panel and the settings are remembered.

    07-06-2022 9:17 PM
    Tested on Windows 10 Professional and Windows 2008 R2.  These configurations also should work on newer verions of Windows server operating...
  • How can I prevent my users from accessing sensitive data on my Remote Access Server?

    07-06-2022 9:38 PM
    There are some simple rules to follow if you want to prevent your users from browsing the file system of your Remote Access server: 1- Make sure you do not give your users administrators rights. Proper user/group rights ...
  • Microsoft EULAs and CALs

    27-06-2022 9:10 PM
    Bsoft-App is an alternative to Microsoft RDS. - If you are using RDS functionality, it is required to install the RDS role. - In such case, it is also required to install RDS CALs.  - Please note that RDS CALs can...
  • How to print with Remote Access?

    27-06-2022 9:13 PM
    Here are some general guidelines on how to print remotely with Bsoft-App Remote Access.  1- Universal Printer :  To print using the Universal Printer you need to use a generated c...
  • How can I use a logon script that maps a network drive or links a shared folder?

    27-06-2022 10:31 PM
    Using the following process, you can map shared resources on your Remote Access server using a logon script. - Open windows explorer, and click on "Folder and search options".- Click on the view tab,...
  • How to configure HTML5 Web Portal lockout feature

    27-06-2022 10:39 PM
    Bsoft-App Remote Access prevents brute-force attacks by locking accounts after repeated failed attempts to login through the Portal.By default, the lockout feature uses the following parameters: ...
  • How do I set a password for the AdminTool ?

    27-06-2022 10:43 PM
    To protect the AdminTool with a PIN code, please : open the AdminTool, click on the "Advanced" tab, click on the "product" click on "Administrator pin code" ...
  • How to disable the Security tab in the start menu

    27-06-2022 10:48 PM
    Click on the start menu, execute, gpedit.msc Locate and activate the following local GPO on your Remote ...
  • How to map Port COM (mapping)

    27-06-2022 10:54 PM
    POS and receipt printers manufacturers provide procedures to install their devices in RDS environments which are specific in terms of communication speed / print format (...)  ...
  • How do I change communication port in Bsoft-App?

    27-06-2022 11:03 PM
    Click on "RDP port". The value currently in used is displayed, here by default it is the 3389 port that is used : ...
  • How to setup a local GPO on a Windows Seven/2008 server at a user level or to non administrator groups?

    27-06-2022 11:11 PM
    1-  Introduction : Windows Seven allows you to easily deploy group policies to a single user or to nonadministrator groups. We do not advise to apply a GPO to the administrator...
  • How can I optimize performance for slow connections ?

    27-06-2022 11:15 PM
    It is possible to achieve better overall performance by reducing the bandwidth used by each remote sessions. First you can start by reducing the maximum of graphic effects and colors. If you ar...
  • Is Remote Access compatible with Windows SBS/Server Essentials?

    27-06-2022 11:17 PM
    Remote Access is compatible Windows SBS/Server Essentials. The only detail you should be aware is the requirement to change the Remote Access web server's (HTTP/HTTPS)...
  • How to UN-install Bsoft-App Remote Access?

    27-06-2022 11:20 PM
    Please follow the step by step procedure to uninstall Bsoft-App Remote Access: On server side: Uninstall Bsoft-App Remote Access check that no use...
2025 Copyright Bsoft India Technologies Private Limited