How to UN-install Bsoft-App Remote Access?

Please follow the step by step procedure to uninstall Bsoft-App Remote Access:

On server side:

  1. Uninstall Bsoft-App Remote Access
  • check that no users are connected to the Remote Access server,
  • in Windows, open the 'Settings' menu and open 'Apps',
  • search Bsoft-App and click on 'Uninstall'
  • once the un-installation has completed, reboot the server.
  1. Delete folders
  • We recommend deactivating your antivirus before installing/uninstalling Bsoft-App

  • manually delete these folders:
    C:\Program Files (x86)\Bsoft-App
    C:\wsession

  • Some persistent files can still be used by the HTML5 Service, and you need to stop this service before deleting them:
    open the Task Manager (CTRL+ALT+DEL), click on "Details" and terminate the HTML5 Service (HTML5.service.exe).

  • Reboot your server  
  1. You may now RE-install Remote Access!

You can also uninstall using the following command line in silent mode: 

"%ProgramFiles(x86)%\Bsoft-App\unins000.exe" /VERYSILENT /SUPPRESSMSGBOXES /NORESTART

 

On client side: 

Go to the folder C:\Users\UserName\RDP6,

- Run the file unins000.exe

- Delete the folder RDP6

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